Effective Date: January 16, 2026

Up Level Stays dba Vestor Solutions LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, and protected when you visit

https://bookings.uplevelstays.com/home-page

or communicate with us, including through SMS messaging.

Information We Collect

We collect information only when voluntarily provided or when necessary to operate our services, including:

Name, email address, and phone number

Reservation and booking information

Communication preferences

Information submitted through contact forms or SMS opt-in forms

Website usage data collected through cookies and analytics tools

How Information Is Used

Information is used solely to:

Process reservations and provide guest services

Send booking confirmations, updates, and service-related messages

Respond to inquiries and customer support requests

Improve website functionality and user experience

Deliver SMS messages only to users who have provided express consent

Mobile Messaging and SMS Data Protection

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Consent and Usage
SMS consent is obtained when a user voluntarily provides their phone number through our website contact forms, booking forms, or SMS opt-in forms and explicitly agrees to receive text messages from Up Level Stays dba Vestor Solutions LLC . By opting in, users consent to receive SMS communications related to reservations, booking updates, service notifications, and customer support. SMS consent is not a condition of purchase. Users may withdraw consent at any time by replying STOP, and consent information is used solely for the purpose of delivering the requested SMS communications.

Handling of Information

Information is handled internally or by service providers strictly for operational purposes such as:

Website hosting

Reservation and property management

Customer service support

SMS message delivery

These service providers may only use information to perform their assigned services and must protect it in accordance with applicable privacy standards.

SMS Opt-In Data Disclaimer

All use case categories exclude text messaging originator opt-in data and consent. This information is not used for any purpose other than providing SMS communications and is not disclosed beyond messaging infrastructure providers required to deliver the service.

Cookies and Analytics

Cookies and similar technologies may be used to enhance site performance and analyze usage trends. You may control cookie settings through your browser preferences.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect information from unauthorized access, misuse, or disclosure.

Your Choices and Rights

You may:

Opt out of SMS messages at any time by texting STOP

Request help by texting HELP

Contact us to update or correct your information

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect information from minors.

Policy Updates

This Privacy Policy may be updated periodically. Changes will be reflected on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact us:

Company: Up Level Stays dba Vestor Solutions LLC

Email: [email protected]

Website: https://bookings.uplevelstays.com/home-page

Phone: (210) 978-0800